Please review the following policy before purchasing a ticket for an event or signing up for your next session:
For workshops, please arrive early! We do not allow late entry after 15 minutes. If you believe you will be late, please call 802.870.0361
Sessions: Your practitioner will wait for you to arrive, but the session will still end at the originally scheduled end time. If you are 30 minutes late, the session will be cancelled.
Session cancellation and rescheduling policy:
If you need to cancel or reschedule your appointment for any reason, please call us at 802.870.0361 or email firstname.lastname@example.org to cancel or reschedule appointments at least 24 hours prior to your scheduled appointment time. All appointments missed, not cancelled or rescheduled within this time frame will be charged in full.
If you cancel through the Acuity app please send an additional email to email@example.com to receive your credit.
Single day Workshop policy:
If you cannot attend a workshop you signed up for, please cancel 72 hours in advance of the workshop to use the full amount of the workshop cost towards a future workshop. Cancellations within a 72 hour period cannot be credited. Please note our retreat, trainings or full weekend workshop policy is different and noted below.
50% of the payment is non-refundable. If you cancel within two weeks of the start date, you get 50% back. Anything under 2 weeks you get 50% account credit.
Retreats Policy/Full Weekend Workshop:
50% of retreat fee is non-refundable; remainder of fee is refundable until 2 weeks before retreat start date. Before cancellation, please consider that many workshops require much advanced planning, teacher minimum fees, travel fees for the teacher and much advanced planning.
Thanks and let us know if you have any questions!